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Step 1: Find a funeral home

Use the Find a Funeral Home map to find your local Funeral Directors Association funeral director.

Find a funeral home

Step 2: Contact the funeral home

Call or email to arrange an appointment. They’ll arrange a time to visit you, or for you to come into the funeral home to complete your application.

Anyone can join regardless of age or state of health. You can apply for yourself or on behalf of a loved one. You can also join with your spouse or loved one.

You are welcome to bring along a family member if you need help with completing the application. If you have a person appointed as a power of attorney they may also complete the application on your behalf (proof of power of attorney will be required).

Step 3: Be prepared

You’ll need to provide a form of proof of identification and address, and if you are applying on behalf of a loved one they will need to supply these details, as well as acknowledging and consenting to the collection, use, storage and disclosure of personal data. Your funeral director will talk you through the acceptable forms of identification and proof of address.

It can be hard to know what a funeral might cost. Your funeral director will talk to you about your wishes to help you decide the right amount to set aside. They’ll also talk to you about payment options such as regular payments if you don’t currently have a lump sum available.

The Funeral Trust administrator will need to check all documentation before your plan is set up. This means you won’t be able to pay money in on the day you complete your application. Instead, once the paperwork is completed and the application approved by the Trustee, you’ll receive an email advising how to make your first deposit.

Your funeral director will be able to help you understand the process and will also provide you with information about how to make additional future contributions. They will be there to advise your family how to claim when the time comes.


As part of establishing a Funeral Trust Plan, your funeral director can help you consider all aspects of your final farewell.

What will make it meaningful for your loved ones? How would you personalise your farewell? Burial or cremation? What type of coffin? Who will officiate? Do you want a church or chapel? Do you have a music preference?

Find out more about pre-planning your funeral and the value of Taking the time to talk.